Tender Details
Venue Booking System - to implement an online bookings and payments system for commercial, corporate and community events across its venues
RT Ref. 2690099
Summary Venue Booking System - to implement an online bookings and payments system for commercial, corporate and community events across its venues
Tender Purchaser View Full Details
Bid Submit Contact Details View Full Details
Country United Kingdom
Detailed Description Venue Booking System - to implement an online bookings and payments system for commercial, corporate and community events across its venues

Expressions of interest should include:
If the requirements below can be fully met by your solution
An indication of set-up and recurring annual costs, including number of licences included and cost for additional licences
Timeline for system set-up, and associated training
Approach / costs of bringing new venues onto the platform
Evidence of successful relevant delivery elsewhere.
System Requirements
Diary showing availability across all venues
Ability to request bookings, subject to further approval
Ability to pay online
Invoicing and payment processing - ideally linked to council systems
Generation of proposals
Booking preapproval system
Ability to set follow up actions and reminders
Generation of contracts - electronic signing
CRM/contact management facility for all customers
Marketing capability for outreach activity to past users
Produce Banqueting Event Orders
Generation of reports (e.g. pace and market segments)
Ability to offer subsidised rates
Ability to reallocate smaller bookings to appropriate other spaces, should a preferable booking option arise
Ability for customer accounts, keeping a record of preferences and previous activity
Receiving holding and damages deposits
Allowing choice of optional set ups of tables and chairs per site and other requirements
Uploading of Risk Assessment requests and other due diligence such as PLI
Client satisfaction surveys
Tender Notice No. View Full Details
Deadline February 10, 2026
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