Tender Details
Implementation, Training, Hosting, Maintenance And Associated Services Of A Saas Solution For Managing Seated And Non-Seated Cultural Ticketing With Access Control And Purchase Of Associated Specific Equipment
RT Ref. 2689850
Summary Implementation, Training, Hosting, Maintenance And Associated Services Of A Saas Solution For Managing Seated And Non-Seated Cultural Ticketing With Access Control And Purchase Of Associated Specific Equipment
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Country France
Detailed Description Implementation, Training, Hosting, Maintenance And Associated Services Of A Saas Solution For Managing Seated And Non-Seated Cultural Ticketing With Access Control And Purchase Of Associated Specific Equipment

Description: The services are intended to:
* Provide a complete ticketing management solution for both seated and unseated ticketing and fixed and mobile access control for the cultural establishments of the City of Toulouse, Toulouse Métropole and the Public Establishment of the Capitole, meeting the functional and technical objectives of the Community;
* The rights to use the solution (hosting, preventive, regulatory and corrective maintenance) including telephone support (access to support and hotline), remote maintenance and third-party application maintenance; * the takeover and acquisition of hardware and associated maintenance;
* specific development services including interfaces and web services;
* support services (technical assistance, training, configuration, etc.), project study and management / service quality monitoring;
* the acquisition and operation of licenses and new modules;
* reversibility services;
* existing data migration services;
* user assistance and support during the start-up and operational phase of the tool, as well as training for key users during the deployment of the complete solution;
* consideration of evolving needs and changes in usage through personalized consulting services.
Tender Notice No. View Full Details
Deadline December 19, 2025
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