Tender Details
Ticketing Solution
RT Ref. 2689657
Summary Ticketing Solution
Tender Purchaser View Full Details
Bid Submit Contact Details View Full Details
Country United Kingdom
Detailed Description Ticketing Solution

To submit a request to participate in a supplier day for a Commercial Off The Shelf (COTS) solution to deliver a new ticketing solution for tours and events.

As a World Heritage site and the home of UK democracy, Parliament places huge importance on being accessible to all, through a wide range of channels. Both the House of Commons and the House of Lords have ongoing strategic aims to engage the public with Parliament's role and work.

We have an ambition to include (but not limit to) the booking solution to the following services:

- paid for visits including tours and events at UK Parliament website

- inside Uk Parliament tours (a free offering to UK residents)

- internal events at UK Parliament.

The contract should include but is not limited to:

- online and onsite ticketing and reporting

- support services

- hosting options

- integration options (for example with a visitor management system)

- hardware ( such as card payment devices for in person payment)

Please note: we have recently migrated our educational visit and tour bookings to a Dynamics 365 platform. This user journey is therefore not within scope.

The procurement route is still being considered. The estimated budget is £500,000 - £1,000,000
Tender Notice No. View Full Details
Deadline October 24, 2025
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